LICENSE AGREEMENT FOR USING THE SAFARO MOBILE APPLICATION

Before installing and using the Application, please read the following license agreement terms in full.

Installing, registering, or using the Application in any manner constitutes your full and unconditional acceptance of all terms of this Agreement.

If you do not accept the terms of this Agreement, do not install or use the Application.

Terms Used in the Agreement

SAFARO — "Wip Doer" Limited Liability Company, a legal entity established in accordance with the legislation of the Republic of Uzbekistan, located at the following address: 81 Beruniy Street, Samarkand City, Samarkand Region, Republic of Uzbekistan.

User — any individual who has installed the "Safaro" mobile application on their device and is using it.

Application (or "Software") — the "Safaro" mobile application — a transport platform designed for iOS and Android operating systems that connects drivers and passengers. The Application is created to facilitate intercity and interregional passenger transportation and postal/parcel delivery services within the territory of the Republic of Uzbekistan. The current version of the Application is available on the Apple App Store and Google Play Store.

Device — a mobile phone, smartphone, or other portable electronic device used to install and operate the Application.

Authorization — the process of logging into the User's personal account in the Application using a phone number and a one-time SMS code (OTP).

Services — all functional capabilities provided through the Application, including driver search, order placement, location detection, chat, ratings, and other features.

1. General Provisions

1.1. This License Agreement (hereinafter referred to as the "Agreement") establishes the terms of use for the Safaro mobile application (hereinafter referred to as the "Application") and governs the relationship between any individual who has installed the Application (the "User") and "Wip Doer" LLC (the "Rights Holder").

1.2. By installing the Application on a device or using it in any way, the User expresses their full and unconditional consent to all terms of this Agreement.

1.3. Use of the Application is carried out solely in accordance with the terms of this Agreement. If the User does not accept these terms, they must not install or use the Application.

1.4. Under this Agreement, the User may use the Application free of charge for personal, non-commercial purposes.

1.5. The Rights Holder designates the following documents as integral parts of this Agreement, including:

The content of the above documents (including any parts thereof) may be modified by the Rights Holder without prior notice. The updated version shall take effect from the moment of publication, unless otherwise specified.

2. Rights to the Application

2.1. The Application is protected by the intellectual property legislation of the Republic of Uzbekistan and international law, and all rights therein belong to the Rights Holder.

2.2. The absolute rights to the Application, its components, design, program code, graphic elements, interface, database structure, and other components belong to the Rights Holder.

2.3. The User obtains the right to use the Application, but ownership rights to the Application itself are not transferred to the User.

2.4. This Agreement does not grant the User any copyright, trademark, or other intellectual property rights with respect to the Application.

3. License

3.1. The Rights Holder grants the User a personal, non-commercial, worldwide, non-exclusive, non-transferable license to use the Application. This license includes the following methods of use:

3.1.1. Using the Application for its intended purpose — the right to copy and install (execute) it on the User's personal mobile device;

3.1.2. The right to install the Application on an unlimited number of the User's own devices;

3.1.3. The right to install and distribute the Application for non-commercial purposes (free of charge).

3.2. The Application must be used only under the following name: Safaro. The User has no right to modify and/or remove the Application name, logo, copyright protection marks, or other identification marks of the Rights Holder.

3.3. To fully use the Application, the User must provide their mobile phone number and complete authorization by entering a one-time SMS code (OTP) in the corresponding field within the Application interface.

3.4. Upon completing the authorization process, the User shall have the right to use the Application in compliance with this Agreement.

3.5. The account created as a result of authorization belongs to the owner of the corresponding phone number. The phone number and OTP code serve as the sole means of authentication for accessing the Application. Multiple incorrect attempts may result in temporary blocking of the account. If the User detects or suspects unauthorized access, they must immediately notify the Rights Holder.

3.6. If the OTP code is not delivered or authorization fails due to other technical reasons, the User should contact the support service. Methods for restoring access to the Application are determined unilaterally by the Rights Holder.

3.7. The Rights Holder does not guarantee the uninterrupted, error-free, and continuous operation of the Application. Commercially reasonable efforts are made, but technical failures, maintenance work, server updates, or interruptions related to the Internet provider may occur. The Rights Holder shall not be liable for the Application being unavailable at any time and for any duration.

4. Restrictions

4.1. The User is not entitled to perform the following actions:

Restore the source code of the Application, decompile, disassemble, or apply reverse engineering methods;
Modify, adapt the Application code, or create derivative software based on it;
Copy, distribute, or process data obtained from the Application for public use;
Damage or attempt to damage the Application's operating mechanisms, security systems, or server infrastructure;
Circumvent the Application's protection systems, break encryption algorithms, or make unauthorized interference with server communication protocols;
Extract and independently use maps, images, or other data from the Application and its components without the written consent of the Rights Holder.

4.2. The User is not entitled to use the Application for commercial purposes (including for a fee), including distributing or selling it as part of software products, without the written consent of the Rights Holder.

4.3. The User is not entitled to use the Application for illegal, unlawful, or purposes contrary to this Agreement, including:

Creating fraudulent orders;
Deceiving other Users or causing them harm;
Manipulating the rating and review system in the Application;
Creating and using multiple accounts simultaneously.

4.4. Accessing the Application by any means other than the designated method (unauthorized access to the API, use of bots or automated scripts) is strictly prohibited.

5. Special Conditions

5.1. Internet connection. The core functions of the Application only work when an Internet connection is available. The User independently ensures Internet connectivity and is responsible for its cost, quality, and continuity.

5.2. Nature of services. The Application provides the User with the ability to connect passengers and drivers, create and manage orders. The Safaro platform operates solely as a technology intermediary — it is not the party that directly provides transportation services. Drivers are independent service providers.

5.3. Payment relations. Currently, all payments on the Platform are made directly between the passenger and the driver in cash. The Rights Holder does not participate in the payment process, does not receive, store, or redirect funds. The Rights Holder assumes no liability for financial disputes between the parties.

5.4. Partner services. Third-party services (map providers, SMS services, push notification services) are used to serve the User within the Application. The Rights Holder assumes no responsibility for the quality, availability, or accuracy of information provided by these partners.

5.5. Personal data. The User's personal data is collected and processed during the registration and use of the Application. The procedures for collecting, storing, and processing data are described in detail in a separate document — the Privacy Policy.

5.6. Anonymous statistics. The User consents to the collection of anonymized statistical data regarding Application usage and its use for the purpose of improving service quality.

5.7. Phone number. A mobile phone number is required for registration and use of the Application. When the Application is deleted from a device or an account is closed, the User's data is retained for the periods specified in the Privacy Policy and then deleted.

5.8. Safety. To avoid any doubt, Safaro does not provide passenger and cargo transportation or information-dispatch services. Safaro is solely a technology platform connecting the parties.

6. Limitation of Liability

6.1. The Rights Holder provides the Application to the User "as is," without any guarantees of its error-free, uninterrupted, and continuous operation, or that it will meet all of the User's expectations.

6.2. The Rights Holder shall not be liable for:

Any damage (direct or indirect) caused to the User or third parties as a result of using or being unable to use the Application;
Loss, corruption, or unauthorized acquisition of data transmitted through the Application by third parties;
Temporary errors, malfunctions, or technical interruptions in the Application;
Any problems arising from the installation of the Application on the User's device.

6.3. The Rights Holder does not participate in the relationship between the User and the driver (or passenger), including:

Disputes related to price negotiation and payment;
Quality, safety, or timeliness of transportation services;
Behavior, speech, or inaction of the passenger or driver;
Damage to or loss of personal property during the trip.

6.4. The Rights Holder shall not be liable for the disclosure of personal data obtained from the User's personal profile or through other means due to the User's fault.

6.5. The actions of any third parties, including telecommunications operators, Internet providers, and other external service providers, shall not be deemed actions of the Rights Holder, and the Rights Holder shall not be liable for them.

6.6. The Rights Holder shall not be liable for third parties using the Application from the User's device. All actions performed from the User's device are deemed to have been performed by the User. If unauthorized access is detected, the User must immediately notify the Rights Holder.

6.7. If a breach of this Agreement results from force majeure circumstances, the Rights Holder shall not be liable, including but not limited to the following: actions and decisions of state authorities and/or local government bodies, fire, flood, earthquake, other natural disasters, power outages and/or computer network failures, strikes, civil unrest, riots, and other circumstances that may affect the fulfillment of the terms of this Agreement.

6.8. For failure to fulfill or improper fulfillment of its obligations under this Agreement, the Rights Holder shall be liable in accordance with the current legislation of the Republic of Uzbekistan.

7. Application Updates

7.1. This Agreement applies to all subsequent updates and new versions of the Application.

7.2. By installing updates to the Application, the User accepts the terms of this Agreement for the respective updates, unless a separate new Agreement is provided with the update.

7.3. The Rights Holder reserves the right to discontinue support for any version of the Application at any time.

8. Amendments to the Agreement

8.1. The Rights Holder has the right to make amendments to this Agreement unilaterally at any time.

8.2. Users will be notified of amendments through in-app notifications.

8.3. The updated version of the Agreement shall take effect from the moment of its publication in the Application, unless otherwise stated in the text.

8.4. Continued use of the Application after amendments have been published shall constitute acceptance of the updated Agreement terms.

8.5. If the User does not agree with the updated terms, they must cease using the Application and delete it from their device.

9. Validity and Termination of the Agreement

9.1. This Agreement enters into force from the moment the User installs the Application on their device or begins using it, and shall remain in effect indefinitely.

9.2. The User may withdraw from this Agreement at any time by deleting the Application from their device and closing their account.

9.3. The Rights Holder has the right to suspend or permanently close the User's account in the following cases:

The User has violated the terms of this Agreement;
The User has provided false or misleading information;
The User has used the Application with the intent to cause harm to other Users;
Based on legal requirements.

9.4. Termination of the Agreement does not affect the validity of Section 2 (Rights to the Application), Section 4 (Restrictions), and Section 6 (Limitation of Liability) — these sections shall remain in effect after the Agreement is terminated.

10. Dispute Resolution

10.1. All disputes and disagreements arising from this Agreement shall first be resolved through negotiations.

10.2. If negotiations fail to produce results, the dispute shall be considered by the competent courts in accordance with the current legislation of the Republic of Uzbekistan.

10.3. For complaints and suggestions: info@safaro.uz or the support section within the Application.

11. Governing Law

11.1. This Agreement shall be governed, interpreted, and enforced in accordance with the legislation of the Republic of Uzbekistan.

11.2. Matters not covered by this Agreement shall be resolved in accordance with the current legislative acts of the Republic of Uzbekistan.

12. Rights Holder Details

"Wip Doer" Limited Liability Company

Address: 81 Beruniy Street, Samarkand City, Samarkand Region, Republic of Uzbekistan
Email: info@safaro.uz
Phone: +998 55 705 44 44
Website: https://safaro.uz

This Agreement was last updated on: 22.03.2026